Frequently Questions
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- Who can join Prime Capital Trust?
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Membership is open to individuals who live, work, worship, or attend school in our service area, as well as their family members. Certain employer groups and organizations may also qualify.
- What makes you different from banks?
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As a PCT, we're member-owned and not-for-profit. This means we return profits to members through better rates, lower fees, and improved services rather than paying shareholders.
- Is my money safe with Prime Capital Trust?
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Yes! Accounts are insured up to $250,000 by the NCUA, a U.S. government agency. We also employ advanced security measures to protect your accounts and personal information.
- How do I access my accounts online?
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Simply register for online banking through our website or mobile app. You'll need your account number and some personal information to verify your identity during setup.
- What if I need help with my account?
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Our member service team is available by phone during business hours, through secure messaging in online banking, or at any of our branch locations.
